Contact us
One inbox for product questions, personalisation and business orders. Pick the line that fits so we can respond with the right details.
+86 188 1651 6542
- Where pieces are made
- Varies by product; ask us to confirm the origin.
- When we reply
- Business days, China time (UTC+8)
Wholesale & custom branding
Logo on a cup, for a café, roaster, hotel or brand. The quote form is faster than email — it asks the questions we would have to ask anyway.
Request a quote →Corporate gifting
Engraved pieces for a speaker list, a client thank-you, or a milestone. Tell us the in-hand date and we will say up front whether it is achievable.
Corporate gifts →A single piece for yourself
Everything retail is sold through our Etsy shop, which is where the order, the payment and the buyer protection live.
Shop on Etsy →A problem with an order
Broken in transit, engraved wrong, or not what the proof showed — email us with photographs of the piece and the packaging.
Returns & breakage →What we do with anything you send us is set out in our privacy notice.